Contact Us
We'd love to hear from you. Whether you have a question about our tools, need help with your account, or want to share feedback — we're here to help.
General Support
For questions about your account, letters, billing, or any technical issues, email us at support@samoku.com. We typically respond within 24 hours on business days.
Refund Requests
If you're not satisfied with a generated letter, you can request a refund within 7 days of purchase. Email support@samoku.com with your order details and we'll review your request promptly.
Bug Reports & Feature Requests
Found a bug or have an idea for improving Samoku? We actively review all user feedback. Send details to support@samoku.com with “Bug Report” or “Feature Request” in the subject line.
Business & Partnership Inquiries
Interested in partnering with Samoku, integrating our tools, or discussing enterprise solutions? Contact us at support@samoku.com.
Legal & Privacy
For questions about our Terms of Service or Privacy Policy, or to exercise your data rights (access, correction, deletion), email support@samoku.com.
Samoku
Email: support@samoku.com
United States